WORST CONTRACT

<p>So a few months ago I lost my phone and sim and well my fault so I though few monbths left I will go without the benefit of the airtime and just pay my contract. Then I cancel it the 1st Nov 16 and to date no one has contacted me. I had issues with this mrp months ago and just looked forward to canceling. Then yesterday I see the debit order has just gone off again. Even though I mailed and received a good for nothing ref # and mailed again and even called weeks on end and patiently wait for half an hour at a time no one has ever answered. how is that possible an entire month. I called the store and very nice people but in short there is nothing they can do.except if I go in and they call for me and hope for the best. Being billed for a contract that expired for a phone or sim I no longer have and a huge company cant even reply to their mails. frustrating and disappointing</p>