Worst Cellphone Service Provider Ever
<p>On 2016-12-06 I received a sms from MRP Mobile stating that my account will be debited on 2016-12-15 because of the festive season. There is no option given to reply and decline the debit. My problem is that I only get paid on 2016-12-31 as per my origional agreement with MRP Mobile. On the 15th there will be no money in my account and if MRP tries to debit my account, I will be liaible for reversed debit order and has to pay for that. This is a breach of contract as I have not been given an oppertunity to decline.</p>
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
The customer care consultant did phone me back but my problem was not resolved. They are still going to try and take the money even after I told them that there will be no money in the account. Now I am going to get a bad review from my bank becuase the debit order will be returned. According to MRP they will pay back the money, but what about my bad review from my bank?
The customer care consultant did phone me back but my problem was not resolved. They are still going to try and take the money even after I told them that there will be no money in the account. Now I am going to get a bad review from my bank becuase the debit order will be returned. According to MRP they will pay back the money, but what about my bad review from my bank?