1 reviews | Active since Oct 2016
Worst assistance ever
<p>since March 22,2016 i am trying to sort out my account and get MRP Mobile to collect my Tablet to fix it. After several calls and assurance that it will be collected, no one could ever tell me what extra monies are deducted from my account or when they are going to fix my tablet. In may 2016 Zandile Madlala-Kunene assured me that i will be assisted and it will be sorted out. then after several calls and emails asking what all the monies are they are deducting still no fixing of tablet or answer on all the moenies deducted from my account. i got a email from Jeanel Pillay saying that she is handling my case now and is so sorry for the inconvienience as all the others, but still no one is sorting it out. After phone calls getting emails that my limit has been changed and whatsoever,no fixing, no replacing and still no answer on why monies are still deducted unauthorised. I need this sorted as soon as possible.... This service is to get sick of.... </p>
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will get back to you as soon as possible.
Warm Regards,
mrpmobile
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will get back to you as soon as possible.
Warm Regards,
mrpmobile
