1 reviews | Active since Jan 2018
Worse service ever, unhelpful call centre staff
I sent my cell in for repairs at the end of October 2017, I received a sms from Ram Couriers the parcel will be has been received for delivery on 13/11/2017. I informed MPR mobile and Ram the address is wrong it should be PE and not East London the same day and again on the 17/11/2017 when I received another sms and even sent a sms with the right address. To date 16/01/2018 after numerous call to customer care no cell phone yet? I sent an email to Ann-Rose Zonde on 10/12/2017 the fone was going to be resent? Today I called again Gadiya Marasi could not help either, I have now told her I will cancel debit order if not received by Friday 19/01/2018.
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will get back to you as soon as possible.
Warm Regards,
mrpmobile
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will get back to you as soon as possible.
Warm Regards,
mrpmobile