1 reviews | Active since May 2016

17 May 2016, 10:07

Worse possible service

<p>Coming from the Cellular and IT industry i can't imagine that you can still get such horrific service. Wish i can remember who the sales person was as he got everything wrong , from the delivery address and even the deal that i signed up with. last week it took me 3 days to correct the delivery address as he marked it for some rural place in the EAstern cape and i'm in Johannesburg , luckily i checked. on friday i received the wrong device . i'm trying to contact them to get them to send me the correct device and deal but it's excuse after excuse no one knows whats going on and every second minute they offline but this i've been hearing since 2 weeks ago. this is really utter nonsense and extremely disappointing really. none of the people who i spoke to can give me a resolution and then they have the cheak to say i must call them back. disguisting mr price really</p>

0
Replies (1)
MRPMobile
MRPMobile's reply17 May 2016, 11:43
Official

We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.

Many thanks,

MRP Mobile Team