AM
Annetjie M

1 reviews | Active since Feb 2010

11 Feb 2015, 12:02

What happened to affordability & Telemarketing ?

A call centre agent called my son and told him as a valid Mr Price customer he's been pre-selected for a mobile contract. Blabbering away the benefits etc. and wanted him to confirm his banking details. Already according to my knowledge it is against the NCR and the LAW to phone people and make offers such as contracts and loans. The man called me and said I spoke to your son and he said you can give me his account details. I told him... My child is 20 years old, very immature for his age, has not got a permanent job so he cannot afford a contract. He kept on saying my son said..... And I said I'm reporting this issue to authorities as he cannot afford this. He was rude, abrupt, didn't identify himself. Telesales is a problem as people are bul**** into contracts which they cannot afford. Ensure this contract does not go through and stop telemarketing as it is also ********. Using personal details such as ID no's and contact details to make deals is *******.

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Replies (1)
MRPMobile
MRPMobile's reply11 Feb 2015, 12:13
Official
Hello Anna 123,

We are sorry you hear that you are disappointed with our service and appreciate you getting in touch with us. We would like to look into this matter further but do require your sons details to do so. Please could you email the cell phone number he was contacted on as well as his identity number to ***.

Warm regards,
mrp mobile