What customer care?
<p>3 Months ago I signed up with MRPmobile since I like to support new businesses. This was the biggest mistake I made!!</p> <p> </p> <p>I have had trouble for two months now where they take almost R500 extra off my account for things I did not ask for nor subscribed. I phoned them, got a reference number and a promise of them phoning me back in 4-7 working days, which never happened...</p> <p> </p> <p>Since then, I went to the bank to get my money back, hoping that they would phone me to ask what was going on. I only got an impersonal sms saying my account us in arrears... wonder why!</p> <p> </p> <p>I trued calling them as well, but would not get through. After holding on for close to an hour and running out of airtime.</p> <p> </p> <p>If you feel like supporting them, please think twice! ! Ut looks to me as if they only care about the money, not the happiness or legal rights of their customers. </p>
Thank you for giving me a chance to chat with you and please accept our apologies for the above incident. Awaiting your documents as requested.
Warm Regards,
mrpmobile
Thank you for giving me a chance to chat with you and please accept our apologies for the above incident. Awaiting your documents as requested.
Warm Regards,
mrpmobile
