1 reviews | Active since Aug 2014
Good Day<br> <br> I took delivery of the a Prestigio wise device yesterday, on the waybill it states I should inspect the device to ensure that it is in working order. The very next day I was given a proposal from Vodacom that is better, so now I wish to return the device and i was told I need to pay R750 because the box was opened yet i never opened the Sim the reason the box was opened is i was told to inspect the device and as a consumer it is my rights after accepting a device that has been traveling such a long distance.<br> <br> I will not pay that amount of R750 rand please take the device back that additional amount was not explained in full and is miss leading secondly according to the consumer protection act it is in my full rights to return a device I am not satisfied with, I states i should pay R199 that i accept<br> <br> I was met with a very rude supervisor over the phone his name is sibosisu. You are deducting an air subscription off my mr price account that was also not authorized to<br> <br> On the waybill it states there MAY be additional charges BUT i should inspect the device how else can i see if something is in working order if i do not switch the device on ??? <br> <br> Your feedback is appreciate
Best regards,
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.