Voucher

<p>I purchased items at mrp online the purchase went through successfully the money was deducted from my bank acoount however weeks passed i never got the items only to find out i used my invalid email address,i spoke to an online agent whome promised a refund as they could pick up the payment on their end but now refund was never processed...i have been sent from pillar to post no one seems to be able to sort this out.</p> <p>Purchase was done in april,i have sent proof of payment,the agent confirmed she got it.Everytime i have to explain my story over and over to different agents and they just go offline with no resolution.</p> <p>Is MRP failing me or what?</p> <p>I want my money back.</p>