1 reviews | Active since Sept 2015
Very very angry!!!
I AM SO ANGRY WITH MR P MOBILE IS THE WORST CELLULAR CONTRACT I HAVE EVER ENCOUNTERED! I WAS CALLED WITH THE GREAT NEWS OF A R99 CONTRACT FOR A TABLET AND 300MB INCL EVERY MONTH FOR THE' WOUNDERFUL PRICE' OF R99 , FIRST THEY BILLED ME R180 AND WHEN I ENQUIRED THIS , WAS TOLD ITS PRO DATA RATES AND WAS ASSURED THIS MONTH IL BE BILLED R99. I EVEN MADE SURE THERE IS A SOFT LOCK ON THE DEVICE AND CALLED THEM TWICE!!! GUESS WHAT I GOT A SMS LAST NIGHT TELLING ME I AM GOIN TO BE BILLED R569 !!!! WHEN I CALLED THEM NOW THEY HAVE EXCUSED TELLING ME I WAS ON INTERNET FOR 2 HOURS AND THE LINE DIDNT CUT OFF SO NOW I AM BILLED!!! I WAS MISLED INTO THIS CONTRACT AS I WAS TOLD IT A TOP UP CONTRACT THAT CANNOT GO OVER!!! I WANT THE RECORDINGS FOR ALL OF THIS AS I AM GOIN TO GO SEEK LEGAL ADVISE!!! I WILL NOT PAY YOU 600 WHEN I KNOW I HAVE NOT BEEN USING THE DUMB TABLET FOR ANY DOWNLOADS OR ANYTHING OF SORT!!!! I WANT THE PROOF OF THIS!!!<br> I SHOULD OF NEVER FELL FOR THIS ****!! I WANT RECORDINGS OF MY AGREEMENT AS I WAS TOLD ITS A TOP UP!
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
Many thanks,
mrpmobile
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
Many thanks,
mrpmobile
