1 reviews | Active since Jun 2016

23 Jun 2016, 16:08

Very unhappy customer

<p>Why on earth is MrPmobile ripping us off... the guy who called and offered me a contract told me that i will be paying R99 a month but instead i am being charged way more than that... firstly they debited R199 from my account following month they debited twice R150 than R108... this month it's written they will debit R280.91... i dont understand how they could do such a thing really. I called the customer service and they said they get back to me but they did not. Im very angry because i see they will charge whatever they want anytime they want... im disappointed and angry if this matter is not attended to soon ill hv to call my lawyers to help mr with cancellation of the contract... i cant deal wit day light *******... many people are not happy either</p>

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Replies (1)
MRPMobile
MRPMobile's reply24 Jun 2016, 06:08
Official

Thank you for taking the time to bring this matter to our attention however after an investigation into your account you have purchased a data bundle as well as incurred a data usage on the account. I have sent you invoices as well as a customer care consultant will contact you to clarify your bill.

Kind Regards
mrpmobile