1 reviews | Active since Dec 2016

07 Dec 2016, 13:38

very poor service!!

<p>I have not received worse service in my entire life than i have with these clowns. Unproffessional doesn't even cover it. It has been over a week since i had my prestigio tab 7 and im still waiting to get connection. They hounded me to get one and now that im signed up i got totally rear ended. The call center is beyond a joke with nobody ever answering. I held on for an hour without anybody answering on Tuesday 6th Dec. I then sent an email on the same day and i never got a reply then again on the same day from 16:30 to 16:47 i held on with nothing. Then today Wednesday 7th Dec held on for 15 mins from 10:00 to 10:15 with no joy. Then i held on for 6 mins from 13:00 to 13:06 with nothing. Im thinking MRPmobile is just a ****. It cannot be possible that a company can show such poor service. Sure i got the tab but i agreed to the full service. I am very dissappointed at how bad Mr Price has rotted. If they cant handle the service they must just be honest.</p>

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Replies (1)
MRPMobile
MRPMobile's reply07 Dec 2016, 16:10
Official

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
mrpmobile