1 reviews | Active since Nov 2016
USELESS MRP MOBILE
I took out a contract with MRP mobile hoping to obtain a better service than with other service providers. But to my utter dismay. I was absolutely wrong I have met the most USELESS SERVICE PROVIDER IN THE WORLD next to DSTV. I bought airtime and couldn't load it. I called the customer services and they needed to log a call with their IT department. I called the following day and asked any feedback and the lady said not yet. I couldn't use my device for the whole weekend as MRP mobile made it useless. I asked the lady when the IT department will answer she said turnaround time is 24>48 hours. I asked are the IT working she said yes. Sat 08h00>17h00. Sun 09h00>12h00. Monday morning I called again only to be told that the IT department doesn't work weekends. I told the agent are you aware that your telling me your colleague **** to me. I cant buy airtime or data. therefore MRP mobile rendered my device totally useless. PLEASE ANYONE WHO IS CONSIDERING TAKING OUT A CONTRACT WITH MRP DONT AS YOU WILL LEARN THE HARDWAY THAT MRP IS A USELESS SERVICE PROVIDER. DONT WAISTE YOUR MONEY AND TIME.
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly. Warm Regards, mrpmobile
Best regards,
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly. Warm Regards, mrpmobile
Best regards,
