CE
Cedric E
1 reviews | Active since May 2025
22 Dec 2025, 11:28
Urgent Mobile Device Cover Cancellation Request
Still waiting on my Mobile airtime to be cancelled since 07 July 2025, I was told to send an email *** and it will be sorted. Till today nothing!
Helpful (0)
Replies (3)0
Replies (3)
MRPMobile's replyOfficial
23 Dec 2025, 09:14Hi Cedric Ernstzen,
I trust you are well.Thank you for taking the time to bring this matter to our attention.
We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
You will receive personal feedback shortly.
Warm Regards
Mr Price
I trust you are well.Thank you for taking the time to bring this matter to our attention.
We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
You will receive personal feedback shortly.
Warm Regards
Mr Price
MRPMobile's reply23 Dec 2025, 09:14
Official
Hi Cedric Ernstzen,
I trust you are well.Thank you for taking the time to bring this matter to our attention.
We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
You will receive personal feedback shortly.
Warm Regards
Mr Price
I trust you are well.Thank you for taking the time to bring this matter to our attention.
We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
You will receive personal feedback shortly.
Warm Regards
Mr Price
CE
Cedric E's updateReviewer Update
22 Jan 2026, 07:32Exactly a month later and still no progress. Going on 7 months now...
CE
Cedric E's update22 Jan 2026, 07:32
Reviewer Update
Exactly a month later and still no progress. Going on 7 months now...
MRPMobile's replyOfficial
22 Jan 2026, 11:04Hi Cedric Ernstzen,
I trust you are well.
Please be advised that we are following up on your complaint, you will receive feedback shortly.
Kind Regards
Mr Price
I trust you are well.
Please be advised that we are following up on your complaint, you will receive feedback shortly.
Kind Regards
Mr Price
MRPMobile's reply22 Jan 2026, 11:04
Official
Hi Cedric Ernstzen,
I trust you are well.
Please be advised that we are following up on your complaint, you will receive feedback shortly.
Kind Regards
Mr Price
I trust you are well.
Please be advised that we are following up on your complaint, you will receive feedback shortly.
Kind Regards
Mr Price