NB
Ntebaleng B
1 reviews | Active since Jan 2020
09 Jan 2020, 14:14
Upset and disappointed customer
Last year i took a contract phone with mrp mobile, i was advised that I will be debited my normal instalment in Jan and Dec they will debit the admin or connection fee something like that which was debited in Dec now I got a call from their call centre saying R250 will be debited thiz month which include qhat i have used for the month and I called and requested for a limit on both data and airtime. My ref was *** this is a day light ******* I regret taking tbis contract honestly. Why is the amount now different to the initial amount for the contract it is the 1st time taking a contract with them and I will never refer anyone to take the phone with them NEVER
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Replies (1)MRPMobile's replyOfficial
09 Jan 2020, 15:49Hi Ntebaleng B,
Thank you for taking the time to let us know about your experience and apologize for any inconvenience. One of our customer care consultants will be in contact with you shortly.
Regards
MRPMobile
MRPMobile's reply09 Jan 2020, 15:49
Official
Hi Ntebaleng B,
Thank you for taking the time to let us know about your experience and apologize for any inconvenience. One of our customer care consultants will be in contact with you shortly.
Regards
MRPMobile
