pL
persome L

1 reviews | Active since Mar 2017

10 Mar 2017, 12:09

unsatisfactory service

<p>have a contract for tablet for R119. I gave it back could operate or manage phone. I got the proof that they took the tablet back. ive been trying to cancel the contract but with no luck. They are still deducting money now from my account and not the original installment. Ive been requesting to be called back in afrikaans for almost 10 months but they just keep calling back in english and i dont understand them. (someone write this on my behalf.)</p>

0
Replies (3)
MRPMobile
MRPMobile's reply10 Mar 2017, 12:12
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile

pL
persome L's update10 Mar 2017, 12:41
Reviewer Update

you can call her during working hours on tuesday 14 March 2017. ********** 869.

MRPMobile
MRPMobile's reply10 Mar 2017, 15:38
Official

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback.

Kind Regards
Mrpmobile.