Unresponsive / Poor Service

<p> I took out a contract with MRP Mobile a couple of months ago.</p> <p>The Contract installment was R220.00 p/month.</p> <p>All of a sudden R850.00 is being deducted from my account.</p> <p>I sent email after email and no one is getting back to me.</p> <p>The only email that I received was for me to rate their service.</p> <p>How can they ask me to rate their service if I haven’t HAD any service yet??</p> <p> </p> <p>I have asked non-stop for invoices/statements for all my payments,</p> <p>And I have received nothing from them as yet.</p> <p> </p> <p>I called their Customer Service Number and they said that I had re-send my email</p> <p>As I did not use my ID number in the subject line so that weren’t able to hand</p> <p>My query over to an agent. It wasn’t even 5 minutes later that I re-sent the email</p> <p>With my ID number in the subject line and NOTHING! NO RESPONSE!</p> <p>They couldn’t help me over the phone.</p> <p> </p> <p>I need this matter addressed and attended to as it has gone on for long enough.”</p>