UNHAPPY IS UNDERSTATED
Hellopeter MENU DISGUSTED
A review of Mr Price Home by beliza-vermaak on 17 Nov 2017 Like Share Comment Report Supercharge Convert DISGUSTED
After back and forth with MRP "customer friend" all i got was a blatant... here is the location of your money. Wait 5 to 7 days for a reversal. Nothing else. No offer to get my order sorted out instead. No effort to meet my needs and make sure that I walk away a happy customer. Most importantly... NO WARNING THAT THEIR MOBILE APP IS UNRELIABLE. There are no words actually to describe my distress and disappointment. I ordered thousands of rands home decor for my daughter's birthday. Put my trust in MRP and I have nothing to show on her birthday. It's disgusting that nobody from MRP have bothered to extend a courtesy. There isn't even a guarantee that I will recieve a reversal within the 7 days.
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
