Unhappy customer

I am really not happy with the services I am getting from Mr price mobile, I transferred R245 on the 31st as arranged but my data is suspended, over the weekend my phone could not make calls only last night I was able to make calls but I still can't access data I need a settlement letter and see if I cannot try to settle the bill I am tired of this there is no joy honestly every day I must be on hallo peter and send emails