sV
sharon V
1 reviews | Active since Nov 2015
14 Nov 2015, 10:26
unhappy customer
I have taken a cell phone contract with Mr Price Mobile.<br> At the time I was told the contract was for R100.00 per month, but as months are going, every month different amounts are being<br> Debited from my account. I have decided to close this account and also my Mr Price account as well, on a very dissatisfied note.<br> I was told by your customer service that I must pay R1500.00 to settle this account, and then another says I must pay R750.00 to close the account.<br> <br> I am very displeased with the service.<br> I would really appreciate it if somebody from Management give me a call, so that we can resolve this issue.<br> <br>
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Replies (1)MRPMobile's replyOfficial
16 Nov 2015, 09:14Hello sharonv1976,
Please accept our apologies for the above incident. We do apologise for the disappointing experience and assure you that we will be investigating this matter. We will contact you with feedback directly.
Warm regards,
mrpmobile
Please accept our apologies for the above incident. We do apologise for the disappointing experience and assure you that we will be investigating this matter. We will contact you with feedback directly.
Warm regards,
mrpmobile
MRPMobile's reply16 Nov 2015, 09:14
Official
Hello sharonv1976,
Please accept our apologies for the above incident. We do apologise for the disappointing experience and assure you that we will be investigating this matter. We will contact you with feedback directly.
Warm regards,
mrpmobile
Please accept our apologies for the above incident. We do apologise for the disappointing experience and assure you that we will be investigating this matter. We will contact you with feedback directly.
Warm regards,
mrpmobile
