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percy N

1 reviews | Active since Oct 2015

29 Oct 2015, 06:34

Unhappy customer

Hi, I bought a tablet from MRP Mobile for R129.00 a month. This was confirmed with me on the call when they sold me the tablet, but my first debit was R460.69 and the balance on the account is up. I was confused so I reversed the debit order after a few days an agent call me asking about the payment I explained why I reversed the payment.According to her there was \value added"benefits on the account???? I did not authorise that this should be added so I told her to cancel those benefits and she told me she did"

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Replies (1)
MRPMobile
MRPMobile's reply29 Oct 2015, 09:48
Official
Hello BONGANIPERCY,

Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will get back to you as soon as possible.

Many thanks,
mrpmobile