1 reviews | Active since May 2018
unfair billing
I miss Tinyiko Tinah Nxumalo ID NO: ********** 796081 advise that I entered into a cell phone contract telephonically with Cell C but with Mr Price store. According to the contract it was supposed to be 24 month and was has to pay R129 and get the airtime of R100 and 300MB. I entered into the contract March 2017. The phone was delivered by courier. The first month they debited R200 and when I called them they said its because of admin charges. The second month they called to tell ME that the bill isR600 which was a surprise. I then told them that I wont be able to afford the money and that when they called they never told me about the billing. The agreement was for R129 monthly. I was told that this is open contract and I requested that they change to top up they told me that its not possible. . The deduction increased on monthly basis. I now received the sms stating that the account has been handed over to Daly and they are demanding R3009.50. The reference is ********** and their contact is ********** 608. I need assistance in challenging the this since this is not according to the agreement she telephonically entered into.
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
