1 reviews | Active since Jul 2016

17 Jul 2016, 14:15

Unable to get sim card activated

<p>For the past 2 weeks I have been struggling to get a number ported and a new sim activated too no avail. Several reference numbers later and every time 30minute plus waiting for call centre to answer. Not sure but seems there technical support are on leave since I started calling them. I would like a supervisor or manager to contact me to clear this mess. I'm paying for a service at mrpmobile they do not supply </p>

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Replies (3)
MRPMobile
MRPMobile's reply18 Jul 2016, 07:38
Official

Thank you for your post. We value feedback from our customers and do apologise for the disappointing service you have received from our team. We are investigating this matter and will get back to you as soon as possible.

Warm regards,

mrpmobile

's update18 Jul 2016, 16:13
Reviewer Update

Still not connected to a network paying an account but with NO service at all. Will ask my bank to reverse debit order's paid to mrpmobile. Thursday 2016/07/22 we will enter the third week of this drama and seems there are still NO luck.

MRPMobile
MRPMobile's reply28 Jul 2016, 09:39
Official

Thank you for making contact with us and bringing this to our attention however this matter has been resoled as the sim is working.

Warm regards,

mrpmobile