1 reviews | Active since Aug 2016

18 May 2017, 11:41

Totally ******* **** Sim card

<p>During Feb 2017 I was contacted by a Mrp mobile tele-sales consultant who said that that Mr Price is giving all loyal clients a "free benefit SIM card" whereby you are able to top up anytime. I said I did not want this sim and was told that I can just get it, only if I activate it manually will it charge anything to me. I have never even unw****d it and never activated it.</p> <p> When I received my Feb statement from Mr Price and i was not billed, neither in march statement.</p> <p>I received no March or April statement but did not worry as my account is zero. Then I get a phone call today 18 May and am told I am in arrears and it seems because of this sim which I stated over and over again that I did not want. I would like this account closed with immediate effect. I do not need this and I am sure NOBODY else does.</p> <p> </p> <p>Note: ********* business dealings and lack of transparency is how you lose customers -MrPrice Group</p>

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Replies (1)
MRPMobile
MRPMobile's reply18 May 2017, 11:44
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile