****tiest service on the planet from MRPmobile

<p>I signed up for a R99 prepaid contract for a smart phone and R50 airtime. I received a Samsung J1 which malfunctioned and was fetched days later by a courier service. Two weeks later they returned the phone with a broken screen. I called customer service and they arranged for it to be picked up. This was beginning of May. Since then it has been quiet. I get billed twice a month for a cellphone I dont have and a sim card I dont use. On May 26 they deducted R148 and R320.30 and then on June 26 they deducted R148 and R99. I want a valid reason as to why this is happening and furthermore i want to cancel this contract, something I asked for weeks ago. I also want my money. MRPmobile customer service is non-existant as their lines are always busy, transfer you to bogus people, never get back to you even when you email them and just dont give a ****. ITS A ****!!!!!!!</p> <p>Furthermore on the 1 June they debited R39 and R62.50. Again on the 1 July they deducted the same two amaounts and then again on the 2nd of July TWICE!</p> <p>The National Consumer Commission needs to investigate this</p>