SM
SanDY M

1 reviews | Active since Dec 2018

19 Jun 2019, 16:31

***** IN YOUR BANK ACCOUNT

MRPmobile customer care is unreasonable and gave unacceptable terms to remedy my mother's situation. Instead of assisting my mother in finally cancelling a 24 month contract that she was charged for AFTER IT EXPIRED AND long after she expressly and tacitly cancelled MRPmobile decided to extend the contract without my mother's consent. Contract expired February 2019, my mother is being debited even in June 2019, she is not using any of their services and she is instructing the bank to reverse and block but MRPmobile keeps debiting. Beware of MRPmobile!

0
Replies (1)
MRPMobile
MRPMobile's reply20 Jun 2019, 09:03
Official
Good Day,

Please accept our apologies for the above incident.  We can assure you that we will be investigating this matter and we will be in contact with you directly with feedback.
 Warm Regards, Mrpmobile