they say one thing and do something ells

Hi i had been on Hello peter before, about MR price mobile and there under hand dealings, i have been contacted by one of their people and was told that they were in the wrong and they will refund me my money they deducted. but they can't give me the deal i signed up for, i then ask her to cancel my contract as i did not agree to the terms of the contract they gave me, she was supposed to come back to me but has not done so, i am still waiting a month later. please send someone to come pick up YOUR tablet i don't want your contract of 300 mb per month or honour your contract i signed and give me 1.3 gig a month for R129