THE WORST CUSTOMER SERVICE EXPERIENCE

<p>I signed up for a MrP mobile contract phone in September 2016. I have had problem with the phone ever since it was delivered to me. My phone got ****** in my office and i received another one form my insurance company as i had insured it. The problem continued still. I can't use the phone at all. It just switches on but can't do anything. No network, no service, no connection whatsoever.</p> <p>I have called them a number of times, and still they could not solve the problem. I was eventually told that their network has a problem and it's been over a week. I have had this phone for more than 3 months and I could not use it, come month end, they deduct all their money but I don't have a service from them. The consultants even give me attitude on the phone everytime i call.</p> <p>I told them I don't want the phone anymore, i wan't the contract cancelled and they threaten me with paying thousands of rands before they can cancell the contract. The phone is not even worth that amount they told me. I have never seen or expereienced such a bad service, this is the worst of them all. </p> <p> </p>