1 reviews | Active since Feb 2017

21 Feb 2017, 13:24

The worst customer service ever

<p>I worked for Mr.Price and opened a Mobile account with them after i resigned the balance of the contract was suppouse to be taken of my last salarie this was never done i called them and they couldn't tell me why this wasn't done after 2 months i was handed over to attorneys and i paid them monthly then on the 23/12/16 i paid the full outstanding amount then they debited my bank account with R200 i called over 40 min to get this money back and to get a paid of letter since 23/12/16 i even called customer service and they gave me a ref number and stil nothing is done this is the most pefetic service ever</p>

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Replies (2)
MRPMobile
MRPMobile's reply21 Feb 2017, 13:34
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile

's update27 Feb 2017, 07:51
Reviewer Update

Again i want to complain still nothing done about my account that has been paid of still waiting for response from them with no R200 paid back to me and still no paid off letter