1 reviews | Active since Jan 2018
the worst contract ever
This comment was put in 2016 and mr price mobile is still the most unreliable ************* contract one could ever have, first I got the phone and then there was a network problem for a period of two to three days and was told that it would be resolved, when I wanted to return the tablet because I didn't like it I was told I can't because it has been over 5days which was wrong but either way I kept the phone, but instead of the 130 initial agreement on the contract to b debited, it went over the limit so I asked them to only debit the initiated amount. That was redolved then again they stopped debiting money on the agreed date and would claim that there was no money in my account which was a big lie they did not debit and they would sometimes debit double the money even when my payments were in order. The contract was supposed to end/terminate in December 2017 but to my surprise they did terminate it even after I told them in November to terminate it. I called them on the first week of January to have it terminated and within a few hours the sim was blocked, I hadn't used my December data and the sim still had data wen it was blocked. All the debit orders since I took the contract were in order they even deducted my money in December. Now to top everything they debited my money yesterday 15th January 2018 for a non existent contract,the contract was terminated with my data in the sim. Yet yall have the nerve to send me a threatening message about an overdue mr price mobile deactivated account being handed over to Daly.pay with a balance amount of 129 and that I should pay now to avoid legal action. That is not going to happen I don't owe you anything I hv kept my end of the contrat untill December which was a two year contract. Infact you are the ones who owe me. I want my data after all I paid for it. Stop sending me threatening messages so now im going to reverse the money that you debited. I hate mr price mobile contract with a passion I don't even want to come across it ever fix this now and leave me alone.
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
