Terrible customer service

I would never recommend them to anyone. They must start by teaching their staff the meaning of good customer care pluz excellence client experience.. Also they must teach them how to respond professionally to clients both on voice and written coms and always put themselves in the shoes of the person whom they are responding to.

To be blind transfered after holding for 45 minutes and explaining the reason for calling is very rude and unprofessional. To top it all up when you then receive an email saying as I mentioned previously when all you received previously was a spread with no clarity why it is forwarded to you was an insult to me. I had a terrible experience and would never wish for anyone I know to go through the same. As soon as I see my refund back I will immediately close this account.