Terrible
<p>Ihave a phone contract with these people. For 3 days now I vannot make any calls on my mobile. I get a message when dialing CONDITIONAL CALL FORWARDING ACTIVE then the phone end the call. I phoned yesterday and a lady by the name Lynn said i must remove the sim card for 15 minutes and then restart the phone which I did without any succes. This morning I phoned again customer service and the agent said she just received an E Mail notifying her that their upgrade is complete and i must again remove the sim card and restart the phone but again without succes.</p> <p>I am tired of this company and poor service. I cannot check any balances for 3 days now as the message I get SYSTEM DOWN FOR MAINTENANCE!!!!!!!</p> <p>What is the use of having a contract phone and you cannot use the device!!!!!!! but still you are getting billed end of month</p>
Please accept our apologies for the above incident. We can assure you that we will be investigating this matter and we will be in contact with you directly with feedback.
Warm Regards,
mrpmobile
Best regards,
Please accept our apologies for the above incident. We can assure you that we will be investigating this matter and we will be in contact with you directly with feedback.
Warm Regards,
mrpmobile
Best regards,
It is now 3 days and still nobody from MRP contacted me still I cannot use my phone What can I say more USELLUS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
It is now 3 days and still nobody from MRP contacted me still I cannot use my phone What can I say more USELLUS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
