****** tablet not blocked and MRPmobile still ripping me off

<p>i took out a MRPmobile contract I never used it because it was a ****py tablet. Last month I received a call from the call indicating me account was abou +-R 700. I asked then to block my SIM card and tablet the lady that helped me was so arrogant and I eventually told her to please block the SIM card. Today a debt order when off of almost R1000 after I asked them to block the sim. I was not even offered a replacement SIM card. Is this and inside Jon at MRPmobile ripping people off of is it just the unhelpful staff ripping people off. The arrogant lady was rude unsympathetic and such behavior is not good she work is a customer care centre not a customer ******* centre. Y did she not block my some card when she was supposed to???? Or did she get a replacement SIM card for herself or family?? I'm just asking!!! Is this the type of people working at MRP mobile who have *****s interest at heart and not their clients??? </p>