ovdm
odette van der merwe

1 reviews | Active since Nov 2010

22 Oct 2016, 14:09

Still billing for contract that expired!!!

<p>I stupidly signed a 2 year contract with MRp Mobile in August 2014, it was a two year contract, the network and customer service was so terrible i never used it and just waited for it to run out, of course when the end of the contract was approaching i was constantly phoned by them to re-new, i made it very clear i would never waste the money again! I was told that if i didn't re-new the contract would just expire and the dedit orders would end as i wouldn't have an agreement with them anymore, just checked my bank records and i am still being debited by them!! I expect a refund, as you have *******ly ****** that money!!! I will take this to icasa!</p>

0
Replies (3)
MRPMobile
MRPMobile's reply23 Oct 2016, 10:38
Official

Please accept our apologies for the above incident. We can assure you that we will be investigating this matter and we will be in contact with you directly with feedback.

Warm Regards,

mrpmobile

MRPMobile
MRPMobile's reply23 Oct 2016, 10:38
Official

Please accept our apologies for the above incident. We can assure you that we will be investigating this matter and we will be in contact with you directly with feedback.

Warm Regards,

mrpmobile

ovdm
odette van der merwe's update18 Nov 2016, 14:44
Reviewer Update

was phoned and promised a refund for the past two months and asked to change my review, i said i would change it once i received the refund, it's been 3 weeks and still no refund! What a bunch of *****!