RT
Rouche T

1 reviews | Active since Aug 2016

13 Nov 2018, 07:21

STAY AWAY FROM MRPMOBILE!!!

STAY AWAY FROM MRPMOBILE!!! - My 2 year contract was up in December 2017. They continued with the debit order in January 2018. I cancelled the contract telephonically after they phoned me to query the unpaid debit order. They debited my account again in February18 and I unpaid the debit order, they phoned to query and I cancelled the contract telephonically again. I didn't hear anything from them up to August18 when they debited my account 3times and I unpaid all 3 debit orders. They phoned me again to query and I cancelled the contract FOR THE 3RD TIME. In Oct18 they handed me over to attorneys for non payment. No one phoned me to tell me. Today when I phoned them, they have no records of any telephonic conversations happening between me and them through the year. They also cannot tell me what attorneys I was handed over to. I have a default against my name from them, even though I cancelled my contract with them 3 times and they are unable to assist me any further!!!!! They phoned me yesterday ad asked if I have proof that they phoned me in January, February and August?????????? HONESTLY!!! And they also gave the wrong attorney info!!

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Replies (1)
MRPMobile
MRPMobile's reply13 Nov 2018, 08:02
Official
Good Day,

 Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.  Warm Regards, mrpmobile