JR
Joyce R

1 reviews | Active since Jun 2015

05 Apr 2017, 15:49

Stay away from MRP Mobile! Pathetic service

<p>I have contract with MRP mobile, they debit my account for the service that I dont get from them as per the contract. I phoned in several times reporting the sim card that is not working and am being told that I pay for the tablet that am using. So now am not using the data as per our contract. When they sold a contract they did not say they are selling the device/tablet. The offer was the tablet and data but sadly the terms of the contract have changed. I have been billed for about 5months now for nothing. I took the initiative myself by phoning the tablet manufacturer to come collect the tablet to have it checked. It was found that the MRp mobile simcard is defective. </p> <p>I am taking this matter further or taking legal action now if MRP mobile is not giving me a refund immediately. I involved my lawyers but they were told the same thing. I will have to report to Cell C management as advised by consumer affairs. MRP MOBILE IS A **** </p>

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Replies (1)
MRPMobile
MRPMobile's reply05 Apr 2017, 15:51
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile