Sick & Tired of waiting for MrpMobile

I have concerns about feedback that has a major lack when it comes to MrP mobile. I took the contract 2 years ago, which was the BIGGEST mistake I could make. i agreed to still pay the contract each month for 2 years but cut all services, which gave me an amount of R128 pm to pay.

in 2017 around July/August i phoned Mrpmobile to find out how long my contract still is and what month does it end, the agent that helped me that time said 30th November 2017. much to my excitement that Mrpmobile will be done November, they took 2 debit order 1 for November and 1 for December. The bank reversed all debit orders for certain bank complications.(i noticed this end of Jan).

So in 2018, there was no phone call nothing notifying me of this but according to me i need to pay R128 for the month of November only since I DID NOT CONTINUE with my contract!!!!! I received a phone call from their attorney's telling me i have been handed over for R895 which is impossible. I immediately asked for a statement and i am still waiting 2 weeks for this statement.

When i requested the statement from the call centre the phone was answered saying "Ha? Hello?' then only when i said hello then she greeted in a better manner. at this point i am losing my faith in the whole Mrprice group as i have been a long and loyal customer 90% to only them.