**** service and ***********

The **** service you give!!!!!! I took out a 12 months airtime contract 2019 and the 1st month i didn't get the airtime i called in to cancelled and was advised i will need to pay the cancellation fee, I asked how much they said it will be for the 12 month duration of the contract then i left it cause it didn't make sense. Today i call in to do a cancellation I'm told again that i will be charged a cancellation fee? FOR ****EN WHAT? When i took out this contract i was told that the airtime money will be charged on to my MRP account now this stupid customer service person that attended to my call is asking me how sure am i that the account was charged? What nonsense is that? This is not even the the 1st query, i had issue with gift voucher i had that dragged for almost a week to try get the issue resolved. You are *********** and i want my contract cancelled is over 12 months