NN
Ninja N
1 reviews | Active since Dec 2013
19 May 2020, 14:27
Second review and still haven't been assisted. Clearly MRP Mobile doesn't care about their customers
I laid a complaint over 5 months ago, to date nothing has been done. I took up their ridiculous contract after being given incorrect information. In these 5 months, I still haven't received my data or rather, MRP Mobile canceling this stupid contract.
Helpful (0)
Replies (4)0
Replies (4)
MRPMobile's replyOfficial
19 May 2020, 16:25Hi There,
Trust you are well,
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Trust you are well,
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Regards
Mrpmobile
MRPMobile's reply19 May 2020, 16:25
Official
Hi There,
Trust you are well,
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Trust you are well,
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Regards
Mrpmobile
NN
Ninja N's updateReviewer Update
20 May 2020, 13:18I am still waiting for your consultant to call me.
NN
Ninja N's update20 May 2020, 13:18
Reviewer Update
I am still waiting for your consultant to call me.
MRPMobile's replyOfficial
20 May 2020, 14:00Hi there,
Sorry for the inconvenience,
We will contact you shortly .
Regards
MRPMobile
Sorry for the inconvenience,
We will contact you shortly .
Regards
MRPMobile
MRPMobile's reply20 May 2020, 14:00
Official
Hi there,
Sorry for the inconvenience,
We will contact you shortly .
Regards
MRPMobile
Sorry for the inconvenience,
We will contact you shortly .
Regards
MRPMobile
NN
Ninja N's updateReviewer Update
28 May 2020, 09:55Good morning. Since you are struggling to reimburse me for the inconvenience caused and giving me wrong information, kindly send me the outstanding amount on my MRP account in order for me to close it. I want nothing to do with you. 5 months is too long to resolve this issue. I hope you didn't add your stupid contract premium on my account for this month.
NN
Ninja N's update28 May 2020, 09:55
Reviewer Update
Good morning. Since you are struggling to reimburse me for the inconvenience caused and giving me wrong information, kindly send me the outstanding amount on my MRP account in order for me to close it. I want nothing to do with you. 5 months is too long to resolve this issue. I hope you didn't add your stupid contract premium on my account for this month.