********!!!!

This nonsense of MRP mobile is in the business of ******** people. I requested for an account settlement and cancellation thereof in September 2016. November 2016, i was told that +/-R250 was outstanding on my account and when i inquired why was this because i settled my account in 2016, the lady responded that it was outstanding from the time of my settlement. i further asked why is this being brought to my attention more than a year later, she never responded to that. in December 2017, a portion of the so called outstanding amount was debited from my account without my prior authorization. January 2018 another lady calls to inform me of another outstanding bill, i asked what gave rise to this outstanding bill because i settled and cancelled my contract in 2016, on her defense she said i did not send an email to request contract cancellation and I asked her what did the consultant who attended to my request at the time of my settlement mean when they wrote in the email that they are sorry to see me go, i was met with no response from that. i further asked why is it that only now you are coming with this stories, did you not see that i have not been using this service provider for over a year now, furthermore since i did not cancel, why did you not debit my account from 2016 for the agreed usage and only now you are coming with your nonsense? you are so much used to *********** people, i am more than willing to take this further if need it be because you will not implicate me in dirt because of your incompetence.