1 reviews | Active since Oct 2013
**** **** ****
About a year ago Mr price mobile contact me with a data bundle offer. I accepted the offer. First month the money was deducted from my account but no data on my phone. 2nd month the same and 3rd month the same. I phoned them and the first consultant couldn't find my details on there system. After numerous of times I went in to my nearest Mr price clothing store ( 50km ) from me. They told me if I don't have a Mr price clothing account I don't qualify for a Mr price mobile contact but phone in anyway for me. Mr price mobile said they will phone me back. After a week I still didn't receive a call from them so a called again. With many struggles I cot them to cancel the contract and paid back my money. This morning I received my credit statement score, and on my credit score it shows that I'm behind with my contract. My husband and I are in the process off buying a home. So I called Mr mobile again this morning with the most unsatisfied surface ever. I'm taking this to my attorney today. This is totally unacceptable! Mr mobile are *************. If you advertise anything to say Mr mobile you can contact me on ***. Go on your recordings of every called I made because my attorney will!.
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Regards, Mrpmobile _____________________________________________________________________________________
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Regards, Mrpmobile _____________________________________________________________________________________
Trust you are well,
Kindly note that your query has been escalated and we will revert with feedback at the soonest.
Regards
MRPMOBILE
Trust you are well,
Kindly note that your query has been escalated and we will revert with feedback at the soonest.
Regards
MRPMOBILE
