JL
Janine L

1 reviews | Active since Mar 2019

06 Mar 2019, 08:50

****

Shocking service. 2 weeks to port my number back to vodacom after being harrased into accepting a free R100 data sim card because I pay my Sheet Street account so well!! Only to find they've ported my number. I have a good mind to cancel my sheet street account as well. Maybe MRPmobile should listen to the recording of how many times I said No I don't want the sim card!!

0
Replies (3)
MRPMobile
MRPMobile's reply06 Mar 2019, 09:14
Official
Good Day,

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly. Warm Regards,Mrpmobile

Best regards,

JL
Janine L's update12 Apr 2019, 14:24
Reviewer Update
Thank you for porting my number back to Vodacom. Please advise when I can expect a reimbursment of R303.83 for the reconncetion fees I had to pay to Vodacom?
MRPMobile
MRPMobile's reply12 Apr 2019, 16:27
Official
Good day Janine Loots, 

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,Mrpmobile

Best regards,