1 reviews | Active since Aug 2016

28 Oct 2016, 16:32

Rude

<p>Good afternoon</p> <p>I received a call from MRP mobile this afternoon from a lady that spoke about a sim card that would be delivered to me as I have been a good client of yours. She said the sim card would be loaded with R75 and I'd need to pay a portion of the amount, I then I asked her how am I to pay for something I did not ask for she then hung up on me. I called back and spoke to Snothile who says she cannot see who spoke to me, I aksed her if the order was processed she said she can't see anything. Now I do not want to get surprises where I'm billed for this sime card I did not agree for. MRP has never given me any problems and I do need any problems still. Please let me know what this is all about and guarantee that I will not be charged for that stupid sim card.</p> <p>Regards</p>

0
Replies (1)
MRPMobile
MRPMobile's reply30 Oct 2016, 10:11
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile

Best regards,