Ripping people off !!

<p>I took out a phone at Mr Price for my little sister seeing I already have a contract with CellC.</p> <p> </p> <p> It is supposedly R99.00 per month with data and airtime each month. They asked me if I would like the portable Wi-Fi thing along with ITunes and 1 other thing with additional charges of course , I said no I just wanted the phone and the phone was delivered somewhat time after that.</p> <p> </p> <p>When I received the phone I got an email stating my tracking number along with my username and password for iTunes. I phoned them and asked why have I received this email as I clearly stated I DID NOT WANT THE 3 things they offered me. The lady told me I did took it along with the phone as like I am a **** and I asked her to cancel it. This was only the beginning of my nightmare with these *****’s!</p> <p> </p> <p>The First month they deducted R199 (which is okay because it was probably for the sim card etc.)</p> <p> </p> <p>Second month - R 101.16 ?</p> <p> </p> <p>Third month - R 99 ( Hallelujah, the first correct agreed to amount since I got the phone)</p> <p> </p> <p>Forth month - R304.00 ????? ( Please note that my sister was using the phone with her OWN simcard al along and that I only activated the sim card this month to use the data and airtime that is going to waste seeing nobody is using the sim card so it was sealed this whole time)</p> <p> </p> <p>I phone and asked why has there been deducted a whole R205.00 more than they should, I was told that I bought airtime and data WHICH is very funny seeing there was already data and airtime on the phone from the previous 3 months that went by.</p> <p>I reversed the debit order and decided to rather pay the amount again because I don’t want bad debt on my name. So I send Proof Of Payment along with my request to see an itemised bill because I only whatsapped twice and maybe facebooked 3 times on that phone and I did NOT buy any airtime or data!</p> <p> </p> <p>I waited and waited for a respond and all I got was " Your request has been received and is being reviewed".</p> <p>A few days later I sent another POP through and a request to be supp**** with an itemised bill. NOTHING</p> <p>Then one day some idiot phoned me ON MY WORK CELL and demanded that I make the payment of R304.00 and I tried explaining that I did sent through POP, and he said I must phone them to sort it out it is not his work and he put the phone down in my ear while I was still speaking. Just a Pity I did not catch his name seeing I was furious for them to contact me on my work number.</p> <p> </p> <p>So this month they debited as follow :</p> <p> </p> <p>R304.00. (Which I reversed, but paid in again along with POP - Some useless idiot is not doing their job)</p> <p>R174 - ?? Again more than they should and by this time I stopped using the card which they anyway cut off</p> <p> </p> <p>I Can't believe that Mr price is ripping people off like this, I have asked for an itemised bill 3 times already. I will not leave this here. I am going into a Mr Price branch this weekend to get this sorted out because clearly Mr Price's staff is incapable of doing their job and communicating over a telephone or via email!</p> <p> </p>