revolting customer service!!!!

Disgusting service. Closed my account in December 2018 with them. You have to follow up with them for everything. I had to ask for my paid up letter, ask them to update the Bureau and its now April 2019 and they still haven't forwarded info to the bureau to update my profile.- as a result my credit profile shows that I still have a balancing of R500 owing to them, which is false because I settled the acc in December.Completely *********** consultants and their management personnel is no different! Revolting and appalling service!!!!!!!!!!!!!!!!!!