oK
olebogeng K
1 reviews | Active since Oct 2015
17 Nov 2015, 08:31
REPAIRS OF CELLPHONE
I RECEIVED A TABLET FROM MRPMOBILE IN AUGUST 2015 AND THE PHONE WAS DAMAGED IN OCTOBER AND WAS COLLECTED FOR REPAIRS. ON 2015/11/06 I RECEIVED A MESSAGE FROM THEM TO DEPOSIT R300.00 FOR THEM TO REPAIR MY CELLPHONE. MY QUESTION IS WHERE IS THE WARRANTY Y SHOULD I HAVE TO SUFFER WITH THIS CONTRACT. I FEEL LET DOWN BY THIS COMPANY. ALL WHAT I NEED IS IS THERE NO WARRANTY IN THEIR CELLPHONES OR MAYBE TO CANCEL CONTRACT
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MRPMobile's replyOfficial
17 Nov 2015, 09:54Hello nthabeleng2007,
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. One of our customer care consultants will be in contact with you shortly.
Many thanks,
mrpmobile
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. One of our customer care consultants will be in contact with you shortly.
Many thanks,
mrpmobile
MRPMobile's reply17 Nov 2015, 09:54
Official
Hello nthabeleng2007,
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. One of our customer care consultants will be in contact with you shortly.
Many thanks,
mrpmobile
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. One of our customer care consultants will be in contact with you shortly.
Many thanks,
mrpmobile