RE I AM STILL AWAITING FEEDBACK

I am so disappointed with the service you provide and your customer feedback I am at the point where I am just going to leave this to my lawyer to resolve. I think you should fami****ize yourself with the consumer protection act. I have been provided with no feedback from my previous complaint. A Lady called on Tuesday I told her that by me signing the waybill I agree that it is in good condition how else can i check the device if i don't open it. You are encouraged to examine the device. If it was broken and I took ownership of the device how would I then explain it broke during transport I had to examine to ensure it was in working order now you want to charge me - R700 rand to return it. I am so frustrated with the lack of communication I have never been so disappointed with a service my whole life. I am thinking of writing to the directors about this and cancel all my accounts with MR PRICE AS A WHOLE. A RESPONSE AND SOME ACTUAL FEEDBACK WOULD BE APPRECIATED. Come on guys surely I have been a long time Mr Price customer this is unacceptable.