Push everytime

I struggled to get my device now I have to suffer again with my SIM card to swapped as the old one can't fit in the phone port. I went to the store MRP they gladly helped me and said my number will be activated within 48hours which is not and I went again they called a consultant and he can see that was activated but asked the confirmation question and told me the same about to give it a chance of 48hours but even today is not active since Friday 24 Aug So I'm not happy with Mobile

It seems they need a push to accomplish their work all the time.