1 reviews | Active since May 2016

03 May 2016, 13:06

Poor service to customers...

I am sooooooo disappointed in you and I'm thinking of reversing the debit order you have made.. My phone was delivered on the 21st of April but my MRP sim card is still not Rica'd... Even your Boulders store couldn't even rica'd it for me when I had everything needed but they were technically challenged.. I'm sooo angry ryt now, you keep on saying I must wait for 48 hours from that other Thursday of the 21st till today... I'm just wondering how much longer I'll continue to waiting...

0
Replies (1)
MRPMobile
MRPMobile's reply09 May 2016, 14:58
Official

Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will get back to you as soon as possible.

 

Warm Regards,

mrpmobile