1 reviews | Active since May 2016

25 May 2016, 08:21

poor service from mr price mobile

<p>mr price mobile has such a poor service, they sold me a table (prestigo) and they told me thier table can read any network, i took the tablet only because it can read any network. but when it was delivered to me it could not read any sim card including thier own sim card that the table came with, i called them to notify them of the problem, they took three weeks to come and collect the table, now i am still waiting for their response and i have been waiting for about two weeks now , nothing is happening no one is saying anything , but my account is being debited. mr price mobile you must be very ashemed of you poor custumer service...</p>

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Replies (2)
MRPMobile
MRPMobile's reply25 May 2016, 11:05
Official

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
mrpmobile

's update26 May 2016, 08:28
Reviewer Update
It is sad that I have not been contacted by mr price mobile, although they have promised to follow up the matter in writing .